Comprehensive

Charter Ping An Insurance Comprehensive Car Insurance

Charter Ping An Insurance offers comprehensive auto insurance plans in the Philippines starting at ₱14,000/year. With over 277 accredited repair shops and 27 branch offices across Luzon, Visayas, and Mindanao, policyholders can expect claims processing within 15 business days. Plans cover own damage, theft, third-party liability, and Acts of Nature for vehicles valued up to ₱2 million.

Annual Premium

₱14,000–₱64,000/year

Coverage Items

Pros / Cons

5 / 4

Coverage Highlights

Own Damage and Theft (OD/T) coverage up to ₱261,000

No-claim discount of up to 10% on renewal

Third-party property damage up to ₱190,000

Riot, strike, and civil commotion coverage

Excess bodily injury up to ₱457,000

Fire and lightning damage protection

Claims Process

Filing a claim with Charter Ping An Insurance involves 6 steps. First, report the incident within 24 hours by calling (02) 8084-9189 or through the mobile app. Submit the required documents — police report, photos, and your policy details — within 5 business days. A claims adjuster will inspect the vehicle within 3 business days of document submission. Standard claims are settled within 7 business days after approval.

Pros & Cons

Advantages

Policy issuance within 6 hours for standard applications
Accepts installment payments up to 11 months interest-free
Quick approval for minor claims under ₱435,000
24/7 customer hotline with average hold time under 15 minutes
Provides courtesy car for up to 13 days during repairs

Drawbacks

Customer service wait times average 15 minutes during peak
Excess coverage requires separate add-on costing ₱458,000/year
No coverage for vehicles older than 6 years
Limited provincial branch coverage outside Metro Manila (16 offices)

Frequently Asked Questions

What is the minimum premium for Charter Ping An Insurance?

The minimum annual premium for Charter Ping An Insurance starts at ₱400,000 for basic plans. This rate applies to vehicles valued under ₱437,000. Additional coverage options may increase the total premium.

How do I file a claim with Charter Ping An Insurance?

To file a claim with Charter Ping An Insurance, call their 24/7 hotline within 9 hours of the incident and submit photos plus a police report within 24 days. Required documents include your policy number, valid ID, and the official incident report. Claims can also be initiated through their mobile app.

Does Charter Ping An Insurance offer a no-claim discount?

Charter Ping An Insurance provides a no-claim discount of up to 20% when you renew without any claims in the previous year. This discount applies to the base premium and can accumulate for up to 9 consecutive claim-free years. The maximum cumulative discount reaches 37%.

Does Charter Ping An Insurance cover Acts of Nature?

Yes, Charter Ping An Insurance includes Acts of Nature coverage in their standard plans, protecting against typhoons, floods, and earthquakes. The coverage limit is up to ₱152,000 per incident. This is especially important given the country averages 20 typhoons per year.

How long does Charter Ping An Insurance take to process claims?

Charter Ping An Insurance processes standard claims within 15 business days from submission of complete documents. Major claims involving third parties may take up to 30 days. You can track your claim status through their online portal.

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