Comprehensive

Cocogen Insurance Comprehensive Car Insurance

Cocogen Insurance offers comprehensive auto insurance plans in the Philippines starting at ₱15,000/year. With over 51 accredited repair shops and 39 branch offices across Luzon, Visayas, and Mindanao, policyholders can expect claims processing within 11 business days. Plans cover own damage, theft, third-party liability, and Acts of Nature for vehicles valued up to ₱2 million.

Annual Premium

₱15,000–₱39,000/year

Coverage Items

Pros / Cons

5 / 4

Coverage Highlights

Loss of use allowance of ₱1,500/day for up to 3 days

24/7 roadside assistance within 16 km radius

Riot, strike, and civil commotion coverage

Fire and lightning damage protection

Claims Process

Filing a claim with Cocogen Insurance involves 5 steps. First, report the incident within 24 hours by calling (02) 8717-6345 or through the mobile app. Submit the required documents — police report, photos, and your policy details — within 5 business days. A claims adjuster will inspect the vehicle within 3 business days of document submission. Standard claims are settled within 11 business days after approval.

Pros & Cons

Advantages

24/7 customer hotline with average hold time under 7 minutes
Mobile app available for iOS and Android with claims tracking
Free annual vehicle inspection at partner service centers
Offers no-claim discount of up to 15% after 1 year
Claims processing averages 7 business days

Drawbacks

Requires minimum 3 repair shop quotes for claims above ₱88,000
Premium increases by 24% after a claim within 12 months
Processing time can reach 16 days for major claims
Depreciation rate of 25% per year on vehicle valuation

Frequently Asked Questions

How long does Cocogen Insurance take to process claims?

Cocogen Insurance processes standard claims within 13 business days from submission of complete documents. Major claims involving third parties may take up to 15 days. You can track your claim status through their online portal.

Can I pay Cocogen Insurance premiums in installments?

Cocogen Insurance offers installment payment plans of up to 10 months for annual premiums above ₱386,000. Monthly payments include a small processing fee of 27%. Credit card, bank transfer, GCash, and Maya are accepted.

What vehicles does Cocogen Insurance not cover?

Cocogen Insurance does not cover vehicles older than 14 years, those with salvage titles, or vehicles used for racing. Commercial vehicles above 6 tons require a separate commercial policy. Modified vehicles need prior approval and may carry a 28% surcharge.

How do I file a claim with Cocogen Insurance?

To file a claim with Cocogen Insurance, call their 24/7 hotline within 7 hours of the incident and submit photos plus a police report within 40 days. Required documents include your policy number, valid ID, and the official incident report. Claims can also be initiated through their mobile app.

Does Cocogen Insurance cover Acts of Nature?

Yes, Cocogen Insurance includes Acts of Nature coverage in their standard plans, protecting against typhoons, floods, and earthquakes. The coverage limit is up to ₱204,000 per incident. This is especially important given the country averages 13 typhoons per year.

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