SLEX Hotline Number: Emergency Contact & Road Assistance

For an emergency on the South Luzon Expressway, call the SLEX hotline at (02) 5318-8655, or 911 for any life-threatening emergency. Below are the verified numbers and what to do while help is on the way.

Aditya Aman, author and expressway expert based in Manila, PhilippinesBy Published Feb 7, 2026Updated Jun 15, 20263 min readEditorial PolicyLives in the Philippines and has driven nearly every Luzon expressway with his family.
SLEX Hotline Number: Emergency Contact & Road Assistance

SLEX Emergency Numbers

For any emergency on SLEX, an accident, a breakdown, a road hazard, or a medical emergency, call the SLEX 24/7 hotline at (02) 5318-8655. For a life-threatening emergency such as serious injuries or fire, also call 911, the Philippines' national emergency number. Whichever you call, give your kilometer marker and your direction of travel first so responders can reach you. For the hotlines of every other Philippine expressway, see the full emergency hotlines list.

SLEX hotline (24/7)(02) 5318-8655
National emergency911
All expressway hotlinesSee the /emergency page

Save (02) 5318-8655 and 911 in your phone before you travel. As you drive, keep a rough note of the last kilometer marker you passed. It is the single most useful thing you can give a responder.

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What to do in a breakdown or accident

Your first job is to make yourself visible and get away from moving traffic. Then call for help with a clear location.

  1. Turn on hazard lightsSwitch on your hazard lights immediately so approaching drivers can see you.
  2. Pull over, then get behind the barrierIf you can, ease the vehicle onto the right shoulder. Get everyone out on the side away from traffic and wait behind the roadside barrier, not next to the car.
  3. Note your location, then callFind the nearest kilometer marker and your direction of travel, then call (02) 5318-8655. If you cannot see a marker, name the nearest exit or interchange and share your phone's GPS location.
  4. If anyone is injured, call 911 tooFor injuries, fire, or a medical emergency, call 911 in addition to the SLEX hotline. Do not move seriously injured people unless they are in immediate danger.

What to tell the hotline

Give the operator a few specific details so the right help reaches the right place. Location matters most, a kilometer marker plus direction pinpoints you far faster than a nearby town name.

LocationKilometer marker + direction (e.g. 'KM 38 southbound')
VehicleType, colour, and plate number
Emergency typeBreakdown, accident, medical, or road hazard
PeopleHow many, and whether anyone is injured

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Frequently Asked Questions

What is the SLEX emergency hotline number?

The SLEX emergency hotline is (02) 5318-8655, available 24/7. For any life-threatening emergency, also call 911. Give your kilometer marker and direction of travel when you call.

Should I call 911 or the SLEX hotline?

For serious injuries, fire, or a medical emergency, call 911. For a breakdown, a road hazard, or to reach SLEX patrol on the expressway, call (02) 5318-8655. If there are injuries, it is fine to call both.

How do I describe my location on SLEX?

Use the kilometer marker signs along the expressway plus your direction of travel. If you cannot see a marker, name the nearest interchange or exit and share your phone's GPS location.

What should I do if my car breaks down in a lane?

Turn on your hazard lights, move to the shoulder if you safely can, and get everyone behind the roadside barrier, not beside the car. Then call (02) 5318-8655 with your location. Do not try to push the car or make repairs in a live lane.

Is the SLEX hotline available 24 hours?

Yes. The SLEX hotline (02) 5318-8655 operates 24/7. In an emergency it is always better to call than to wait.

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