Car loan application status: how to check at every bank

Aditya Aman, author and expressway expert based in Manila, PhilippinesBy Published Sep 28, 2026Editorial PolicyLives in the Philippines and has driven nearly every Luzon expressway with his family.

Landbank and Security Bank let you check online; BPI does it by chat. The other banks contact you with the decision; their loan hotline is listed below. Pick your bank.

BPI car loan status

Chat.

  1. Click "Let's Chat" on the BPI website.
  2. Type "PLAPP" and enter your application details.
  3. Watch for SMS updates on the mobile number in your application.
  4. If approved, BPI asks you to visit the branch or a Loans Business Center.

You need: Your application details; The mobile number you gave in your application.

BPI's help article gives PLAPP as the route for loan applications in general; it does not single out auto loans.

Loan inquiries: autoloan@bpi.com.ph (auto loan application inquiries); 24-hour BPI Contact Center (+632) 889-10000

BPI status page. Source: help.bpi.com.ph. BPI car loan details

Landbank car loan status

Check online.

  1. Go to LANDBANK's Online Loan Application Facility (OLAF).
  2. Track your vehicle loan application in OLAF.

Tracking is inside OLAF, after you log in with the account you applied with.

Loan inquiries: Customer Care Hotline (+632) 8-405-7000; toll-free 1-800-10-405-7000; customercare@landbank.com

Landbank status page. Source: landbank.com. Landbank car loan details

Security Bank car loan status

Check online. Decision: Within 1 banking day (car loan page); 3-5 banking days for second-hand cars; both from receipt of complete application and requirements.

  1. Check your application reference number.
  2. If it is all numbers (e.g. 123456789), click Check Application Status.
  3. If it starts with ALA, call (02) 888-791-88 or email consumerloans@securitybank.com.ph.

You need: Application reference number.

Loan inquiries: (02) 888-791-88; consumerloans@securitybank.com.ph

Security Bank status page. Source: securitybank.com. Security Bank car loan details

BDO car loan status

No online status check; the bank calls you. Decision: Loan approval within 24 hours.

  1. To resume an online application, enter the Reference Number sent to your email at the BDO Application Portal.

You need: Reference Number sent to your email (to continue an online application).

Loan inquiries: BDO Contact Center (+632) 8888-0000; callcenter@bdo.com.ph

Source: bdo.com.ph. BDO car loan details

China Bank car loan status

No online status check; the bank calls you.

Loan inquiries: Customer Service Hotline +632 888-55-888

Source: chinabank.ph

EastWest car loan status

No online status check; the bank calls you. Decision: A decision may be made within a day, subject to complete information and supporting documents.

Loan inquiries: Consumer Loans csloans@eastwestbanker.com; EWautoloan@eastwestbanker.com; 24-Hour Customer Service (+632) 8888-1700

Source: eastwestbanker.com. EastWest car loan details

Maybank car loan status

No online status check; the bank calls you. Decision: One-day approval process (new cars).

Loan inquiries: Maybank Customer Service (02) 8588-3888; toll-free 1800-10-588-3888; mpi.customerservice@maybank.com

Source: maybank.com.ph. Maybank car loan details

Metrobank car loan status

No online status check; the bank calls you. Decision: Online form: feedback within 24 hours of submitting documents; car loan FAQ: as quick as 1 banking day once all requirements are submitted.

  1. Expect updates on your application by SMS, email or mail.
  2. If approved, a Metrobank Car Loan Specialist contacts you to schedule signing of loan documents.

Loan inquiries: Metrobank Contact Center (02) 88-700-700; toll-free 1-800-1888-5775; customercare@metrobank.com.ph

Source: mcola.metrobank.com.ph. Metrobank car loan details

Mitsubishi Motors Finance (MMFP) car loan status

No online status check; the bank calls you.

Loan inquiries: (+632) 8887-9188, press 3 for MMFP; customercontact@mmfp.ph

Source: mmfp.ph. Mitsubishi Motors Finance (MMFP) car loan details

PNB car loan status

No online status check; the bank calls you.

Loan inquiries: (+632) 8573 8888; customercare@pnb.com.ph

Source: pnb.com.ph. PNB car loan details

PSBank car loan status

No online status check; the bank calls you. Decision: Credit decision via SMS in as fast as 24 hours.

  1. Expect the credit decision by SMS.

Loan inquiries: CX Sales Department (632) 8845-8859 or (0917) 813-8330; PSBank LiveChat

Source: psbank.com.ph. PSBank car loan details

RCBC car loan status

No online status check; the bank calls you. Decision: 1-day fast approval process.

  1. After applying online, note your eLoans reference number.
  2. Expect a call from an RCBC Account Officer to validate your application.

You need: eLoans reference number (shown after online submission).

Loan inquiries: RCBC Customer Care 8877-7222; customercare@rcbc.com

Source: eloans.rcbc.com. RCBC car loan details

Toyota Financial Services car loan status

No online status check; the bank calls you. Decision: Used car financing: approval of as fast as 24 hours.

Loan inquiries: TFS Customer Care (02) 7-757-8500; toll-free 1-800-10-857-8500; feedback@toyotafinancial.ph (Mon-Fri 8:30am-4:30pm)

Source: toyotafinancial.ph. Toyota Financial Services car loan details

UnionBank car loan status

No online status check; the bank calls you.

Loan inquiries: vehiclefinance@unionbankph.com

Source: unionbankph.com. UnionBank car loan details

Not applied yet? Find the loan that fits you and check the documents first. Security Bank and EastWest count their decision time from the day your documents are complete.