Cibeles Insurance Comprehensive Car Insurance
Cibeles Insurance offers comprehensive auto insurance plans in the Philippines starting at ₱12,000/year. With over 59 accredited repair shops and 31 branch offices across Luzon, Visayas, and Mindanao, policyholders can expect claims processing within 11 business days. Plans cover own damage, theft, third-party liability, and Acts of Nature for vehicles valued up to ₱4 million.
Quick Facts
Coverage Type
Comprehensive
Premium Range
₱12,000–₱64,000/year
Coverage Details
- Fire and lightning damage protection
- 24/7 roadside assistance within 18 km radius
- Free towing up to ₱381,000 per incident
- Emergency medical reimbursement up to ₱381,000
Claims Process
Filing a claim with Cibeles Insurance involves 4 steps. First, report the incident within 24 hours by calling (02) 8705-6886 or through the mobile app. Submit the required documents — police report, photos, and your policy details — within 5 business days. A claims adjuster will inspect the vehicle within 3 business days of document submission. Standard claims are settled within 15 business days after approval.
Pros & Cons
Pros
- Mobile app available for iOS and Android with claims tracking
- Claims processing averages 12 business days
- Quick approval for minor claims under ₱222,000
- Dedicated relationship manager for policies above ₱324,000
- Offers no-claim discount of up to 30% after 1 year
Cons
- Premium increases by 13% after a claim within 12 months
- Customer service wait times average 13 minutes during peak
- Limited provincial branch coverage outside Metro Manila (4 offices)
- Depreciation rate of 15% per year on vehicle valuation