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FPG Mercantile Car Insurance

FPG Mercantile Insurance Co., Inc.

Aditya Aman, author and expressway expert based in Manila, PhilippinesBy Published Oct 3, 2026Editorial PolicyLives in the Philippines and has driven nearly every Luzon expressway with his family.

FPG Mercantile was formed when FPG Insurance merged into The Mercantile Insurance Company on 19 May 2026; old FPG and Mercantile policies stay valid with no change to cover or premiums. The FPG site still sells MyAuto Mate online, with acts of nature and riot cover up to fair market value and a deductible of 0.5% of the sum insured, minimum ₱2,000 (FPG product page, October 2026). Claims go through the online notification form on its claims page (official source) within 24 to 48 hours. The new MotorReady policy is sold by inquiry form (official source).

Call (02) 8859-1200Get an online quoteOfficial site

FPG Insurance merged into The Mercantile Insurance Company on 19 May 2026, forming FPG Mercantile Insurance Co., Inc. (merger notice (official source)). Certificate of Authority 2026/06-O, on the IC list of licensed insurers as of 31 August 2026 (official source).

What FPG Mercantile sells

MotorReady

  • Motor car comprehensive cover under the merged brand, by inquiry form

CTPLReady

  • Third-party death and bodily injury, up to ₱200,000 per IC Memorandum Circular 2024-01

MyAuto Mate (FPG)

  • Own damage and theft, up to fair market value
  • Acts of nature, up to fair market value
  • Riot, strike and civil commotion, up to fair market value
  • Excess bodily injury, ₱100,000 to ₱1,000,000
  • Third-party property damage, ₱100,000 to ₱1,000,000
  • Auto personal accident, ₱50,000 a person
  • Inter-island transit cover
  • Free roadside assistance
  • Eligibility: sedans, pick-ups, SUVs and AUVs 10 years old and below, subject to approval; 4 photos of the car within 15 days of issuance

MyCTPL Mate (FPG)

  • ₱610.40 online for one year on a private car, including taxes and a ₱50.40 LTO interconnectivity fee (October 2026 price)

Comprehensive Motor Car Insurance (Mercantile)

  • Own damage, theft, bodily injury, property damage, auto personal accident, acts of nature
  • Quote request form; cars over 10 years old need the ORCR and 4 timestamped photos by email

Buy through: MyAuto Mate and MyCTPL Mate online on the FPG site, MotorReady inquiry form on fpgmercantile.com, Mercantile quote request form, 24 FPG Mercantile branches.

FPG Mercantile coverage at a glance

Own damage and theft
Included. MyAuto Mate: up to fair market value; deductible 0.5% of the sum insured, minimum ₱2,000 (FPG product page, October 2026).
Excess bodily injury
Included. ₱100,000 to ₱1,000,000 (MyAuto Mate, FPG product page, October 2026).
Third-party property damage
Included. ₱100,000 to ₱1,000,000 (MyAuto Mate, FPG product page, October 2026).
Auto personal accident
Included. ₱50,000 a person; up to 5 people in a sedan or pick-up, 7 in an SUV or AUV, driver included (MyAuto Mate, October 2026).
Acts of nature
Included. Up to fair market value in the MyAuto Mate schedule of benefits.
Riot, strike and civil commotion
Included. Up to fair market value in the MyAuto Mate schedule of benefits.
Roadside assistance
Included. Free for private cars under 10 years old, through Pacifico, hotline (02) 8459-4746 (FPG roadside page, October 2026). Crane recovery up to ₱8,000, battery boost, flat tyre, fuel delivery, locksmith, and a hotel up to ₱1,500 a night for 2 nights. Three non-accident calls a year; accident towing unlimited.

Compare every insurer.

How to file an FPG Mercantile claim

  1. Before you report, have these ready

    Your policy, the driver's licence and OR, the CR and OR, photos of the damage with the plate showing, and a police report, affidavit or incident report. Add the sales invoice and delivery receipt for a brand-new car.

  2. Report within 24 to 48 hours

    Send the online Claim Notification form on the FPG Mercantile claims page (official source). Customer Care is on (02) 8859-1200, Monday to Friday, 8 am to 5 pm.

  3. Submit the documents

    If the car was parked when hit, add a sketch. A brand-new car also needs its sales invoice and delivery receipt.

    • Police report, affidavit or incident report
    • Driver's licence and OR
    • Photos of the damage and the plate
    • Repair estimate
    • CR and OR
  4. Adjuster assessment

    Simple claims typically take 5 working days to assess; complex ones up to 30.

  5. What a settled claim looks like

    FPG Mercantile's claims page gives payment 5 to 10 working days after approval. The Insurance Code, Sec. 249 (official source) caps payment at 30 days after proof of loss and agreement on the amount. If a claim is denied, the IC standard Private Car Policy (official source) gives one year from the denial to sue, after mediation.

Documents to have ready

8 of 8 still to gather

Before you buy

  • Check the participation fee in the coverage list above. The IC motor tariff (official source) default is the higher of ₱2,000 or 0.5% of the sum insured.
  • Parts are depreciated on own-damage claims once the car is over 3 years old, from 20% up to 40% by age, under the standard policy (official source). A total loss is settled differently.
  • Tell the insurer as soon as possible after an accident, with full details, and keep every claim document. For carnapping, the policy (official source) also asks for immediate notice to the police.
  • If the car is financed, name the bank as mortgagee: how to insure a financed vehicle.
  • Your policy schedule and wording decide what is paid. For a dispute the insurer cannot settle, the Insurance Commission's public assistance desk takes complaints: how to file a claim.

FPG Mercantile contact

Claims hotline
(02) 8859-1200
Phone
(02) 8459-4746 (roadside, Pacifico)
Email
customercare@fpgmercantile.com
Address
11/F Zuellig Building, Makati Avenue cor. Paseo de Roxas, Makati City 1225
Repair shops
Accredited repair shops

About FPG Mercantile

Founded
1962
Insurer's stated claims time
Assessment 5 working days for simple claims, up to 30 for complex ones; payment 5 to 10 working days after approval (FPG Mercantile claims page (official source))

FPG Mercantile questions

What is FPG Mercantile Insurance?

It is the company formed when FPG Insurance Co., Inc. merged into The Mercantile Insurance Company, effective 19 May 2026.

Mercantile, founded in 1962, is the surviving corporation, now named FPG Mercantile Insurance Co., Inc. It holds Insurance Commission Certificate of Authority 2026/06-O, on the IC list of 31 August 2026 (official source).

Are my old FPG or Mercantile policies still valid?

Yes. FPG Mercantile says existing policies remain valid with no change to coverage, benefits or premiums.

Old Mercantile pages on this site now lead here.

Is FPG car insurance good?

Before the merger, FPG Insurance ranked 7th and Mercantile 11th by gross premiums (all non-life lines, 2025, unaudited). The merged company runs 24 branches.

Choose MyAuto Mate online if your car is 10 years old or newer; otherwise use Mercantile's quote request, which takes older cars with the ORCR and 4 timestamped photos. Compare covers in the car insurance directory.

Where are FPG's accredited repair shops?

FPG keeps a list of accredited shops, updated February 2026, linked under contact above. Report the claim within 24 to 48 hours before the repair; the general sequence is in how to file a car insurance claim.

Does FPG MyAuto Mate cover floods and riots?

Yes. Its schedule of benefits covers acts of nature and riot, strike and civil commotion up to the car's fair market value.

Flood claims are explained in the acts of nature guide.

Can I buy FPG CTPL online?

Yes, as MyCTPL Mate on the FPG site: ₱610.40 for a private car, one year, including a ₱50.40 LTO interconnectivity fee (October 2026). The Insurance Commission tariff is ₱560; the CTPL guide covers what it pays.

What if I do not send the car photos after buying MyAuto Mate?

FPG's product page says the policy is cancelled if 4 photos of the car are not sent within 15 days of issuance (October 2026).

Send them as soon as the policy arrives; switching later is covered in how to switch insurance providers.

Sources

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